Terms of Service (for Web Hosting Services) |
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Use of the web hosting services provided by King Tech Professional Computer Services, LLC (the parent company of King Tech Design - hereafter styled "the Company") constitutes acceptance and agreement to King Tech Design's AUP as well as King Tech Design's TOS (Terms of Service). Disclosure to Law Enforcement:The AUP specifically prohibits the use of our service for illegal activities. Therefore, Subscriber agrees that the Company may disclose any and all subscriber information including assigned IP numbers, account history, account use, etc. to any law enforcement agent who makes a written request without further consent or notification to the Subscriber. In addition King Tech Design shall have the right to terminate all service set forth in this Agreement. Service Rates:Subscriber acknowledges that the nature of the service furnished and the initial rates and charges have been communicated to Subscriber. Subscriber is aware that the Company may prospectively change the specified rates and charges from time to time. The promotional offer is contingent upon Company achieving and maintaining its cost of service goals including but not limited to rates charged to company by its suppliers. Payment:Establishment of this service is dependent upon receipt by the Company of payment of stated charges. Subsequent payments are due on the anniversary date of the month for that month's service. Refund and Disputes:All billing disputes must be reported within 60 days of the time the dispute occurred. If you dispute a charge to your credit card issuer that, in King Tech Design' sole discretion is a valid charge under the provisions of the TOS and /or AUP, you agree to pay King Tech Design an "Administrative Fee". Failure to Pay:The Company may temporarily deny service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve Subscriber of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees. New Domain Accounts:All new web hosting accounts involving new domains will be set up and entered into our DNS servers within six hours. Due to unforeseen complications, however, this process may sometimes require up to two business days. Transfer of Domains:New web hosting accounts which involve the transfer of a domain from another provider to King Tech Design will require a minimum of three (3) days to be set up and entered into our DNS servers. In some cases, such transfers may take up to sixty (60) days. Due to the unpredictable nature of the transfer process, no guarantees are made regarding the amount of time a specific transfer may take. If the transfer of the domain is done by King Tech Design on behalf of the account holder a handling fee will be incurred. If the customer cancels service during the transfer period for any reason, all charges are considered earned. SPAM and Unsolicited Commercial Email (UCE):King Tech Design takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over our network. Very simply this means that customers of King Tech Design may not use or permit others to use our network to transact in UCE. Customers of King Tech Design may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. Violations of this policy carry severe penalties, including termination of service. IMPORTANT NOTICE:BEGINNING IMMEDIATELY, anyone hosting websites or services on their server that support spammers or cause any of our IP space to be listed in any of the various Spam Databases will have their server immediately removed from our network. The server will not be reconnected until such time that you agree to remove ANY and ALL traces of the offending material immediately upon reconnection and agree to allow us access to the server to confirm that all material has been COMPLETELY removed. Severe violations may result in immediate and permanent removal of the server from our network without notice to the customer. Any server guilty of a second violation WILL be immediately and permanently removed from our network without notice. IP Address Ownership:If King Tech Design assigns Customer an Internet Protocol address for Customer's use, the right to use that Internet Protocol address shall belong only to King Tech Design, and Customer shall have no right to use that Internet Protocol address except as permitted by King Tech Design in its sole discretion in connection with the Services, during the term of this Agreement. King Tech Design shall maintain and control ownership of all Internet Protocol numbers and addresses that may be assigned to Customer by King Tech Design, and King Tech Design reserves the right to change or remove any and all such Internet Protocol numbers and addresses, in its sole and absolute discretion. Our allocation of IP addresses is limited by RIPE's new policies. These policies state that use of IP addresses for IP based virtual hosts will not be accepted as justification for new IP addresses. Bandwidth and Disk Usage:Customer agrees that bandwidth and disk usage shall not exceed the number of megabytes per month for the Services ordered by Customer on the Order Form and must be fairly distributed over the month. Sites that consume over our daily limit on a regular basis period will be disabled and client must look into another Web hosting provider to accommodate those high bandwidth needs. King Tech Design will monitor Customer's bandwidth and disk usage. King Tech Design shall have the right to take corrective action if Customer's bandwidth or disk usage exceeds the Agreed Usage. Such corrective action may include the assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement, which actions may be taken is in King Tech Design' sole and absolute discretion. If King Tech Design takes any corrective action under this section, Customer shall not be entitled to a refund of any fees paid in advance prior to such action. System and Network Security:Users are prohibited from violating or attempting to violate the security of the King Tech Design Network. Violations of system or network security may result in civil or criminal liability. King Tech Design will investigate occurrences, which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. These violations include, without limitation:
Notification of Violation:King Tech Design is under no duty to look at each customer's or user's activities to determine if a violation of the AUP has occurred, nor do we assume any responsibility through our AUP to monitor or police Internet-related activities. First Violation:Any User, which King Tech Design determines to have violated any element of this Acceptable Use Policy, shall receive an email, warning them of the violation. The service may be subject at King Tech Design's discretion to a temporary suspension pending a User's agreement in writing, to refrain from any further violations. Second Violation:Users that King Tech Design determines to have committed a second violation of any element of this Acceptable Use Policy shall be subject to immediate suspension or termination of service without further notice. Suspension of Service or Cancellation:King Tech Design reserves the right to suspend network access to any customer if in the judgment of the King Tech Design network administrators the customer's server is the source or target of the violation of any of the other terms of the AUP or for any other reason which King Tech Design chooses. If inappropriate activity is detected, all accounts of the Customer in question will be deactivated until an investigation is complete. Prior notification to the Customer is not assured. In extreme cases, law enforcement will be contacted regarding the activity. The customer will not be credited for the time the customer's machines were suspended. King Tech Design reserves the right to amend its policies at any time. All Sub-Networks, resellers and managed servers of King Tech Design must adhere to the above policies. Failure to follow any term or condition will be grounds for immediate Cancellation. You will be held responsible for the actions of your clients in the matter described on these Terms and conditions. Therefore, it is in your best interest to implement a similar or stricter Terms and conditions or otherwise called Acceptable Terms of use policy. Indemnification:King Tech Design wishes to emphasize that in agreeing to the King Tech Design Acceptable Use Policy (AUP) and Terms of Service (ToS), customer indemnifies King Tech Design for any violation of the Acceptable Use Policy (AUP) and Terms of Service (ToS) that results in loss to King Tech Design or the bringing of any claim against King Tech Design by any third-party. This means that if King Tech Design is sued because of a customer's or a customer of a customer's activity, the customer will pay any damages awarded against King Tech Design, plus all costs and attorney's fees. Miscellaneous Provisions:You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference. Responsibility for Content:You, as King Tech Design's customer, are solely responsible for the content stored on and served by your King Tech Design web hosting account. |


